The CFTEA’s Modern Manager Certificate

Bundle Description

Managers face new challenges in today's rapidly changing, business world. The Modern Manager program provides an interactive experience to strengthen the knowledge, skills and experience for managers in the current and future business landscape. Modules complement the experience by providing relevant, real-world material and guidance from successful managers. For additional information for new managers, see The Effective Manager's Toolbox.

Courses included in this bundle are as follows:

A Manager's Guide to Information Technology

A Manager's Guide to Superior Customer Service

Body Language for Leaders

Business Ethics in the 21st Century

Effective Emails, Memos, and Letters

Emotional Intelligence for Managers

Introduction to Negotiations

Managing in a Modern Organization

Modern Manager Final Assessment

Security Awareness Training

Time Management