Keys to Effective Communication

Course Description

If you often find yourself at a loss for words or lack confidence in your communication abilities, you will appreciate this course. Each lesson works through the step-by-step process needed to become a great conversationalist. You will learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

Learning Outcomes

After completing this course, the learner should be able to:

• Learn to use communication to build rapport and create environments of trust, warmth, and respect
• Understand the process of becoming a great conversationalist
• Become more confident
• Make great first impressions
• Create more and better personal and professional relationships