Course Description

What kind of leader are you? Under what conditions does your natural leadership style work well? In this course, you'll identify your own leadership style and learn how to build on your strengths to improve areas of weakness. The course lays out four effective leadership styles and two problematic ones as well as when to deploy each kind of leadership. You'll learn how to build the emotional intelligence that underlies all effective leadership and the best ways to approach conflict.

Learning Outcomes

After completing this course, the learner should be able to:

• Identify the key components of leadership
• Distinguish between leadership and management
• Describe eight leadership styles
• Identify which leadership styles you can deploy
• Recognize when a given leadership style is most effective
• Recognize different components of emotional intelligence and describe how they are important to leaders
• Explain how organizational culture impacts leadership
• Describe the five styles of conflict management
• Explain best practices for leaders to communicate with their direct reports

Notes

Estimated time to complete: 3 hours

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours. Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.