HRCI Hot Topic: The Future of Work

Course Description

What will the future workspace look like? What are the "typical jobs" of tomorrow? How many hours a week will employees work? How will culture and technology affect the future of work? The answers to these questions are based on events, innovation, employer motivation, and the needs, preferences, and composition of the workforce.

This course explores the future of work in the context of COVID-19, automation, artificial intelligence (AI), business sustainability, multi-generational workforces, different business models, increasing demand for flexible work arrangements, an evolving organizational culture, and a need for expanded accessibility.

Learning Outcomes

After completing this course, the learner should be able to:

• Explain how the impact of COVID-19 can affect future workplaces
• Identify factors likely to drive the demand for future jobs
• Compare and contrast different flexible work arrangements
• Explain advantages and disadvantages of outsourcing
• Describe the roles of automation and artificial intelligence (AI) in the workplace
• Identify the ways that automation affects human resources
• Identify different uses of expanded accessibility in the workplace and how it can affect the workforce
• Describe the role of an organization's culture and explain a culture redesign
• Distinguish between alternatives to the traditional office