Course Description

In nonprofit leadership, communication is key. This course identifies the particular challenges involved in communication between leaders at a nonprofit and their board of directors and demonstrates how learners can work around them. Among three case studies and numerous video responses from experts, this course focuses on three main topics: identifying healthy vs. unhealthy communication, preparing for presentations and delivering information, and communicating in difficult times. Learners will learn to tailor information and communication for a board audience; after completing the course, they will understand what healthy communication looks like and will be able to identify and diagnose the most prevalent communication struggles in nonprofit leadership.

Learning Outcomes

After completing this course, the learner should be able to:

• List the vital information that nonprofit leaders need to share with board members
• Explain how leaders can effectively present different types of information to their board
• Describe how communication can be tailored for a board audience
• Explain different approaches for maintaining healthy communication between nonprofit leaders and board members
• Explain how to support staff who need to develop their communication skills
• Provide tips and best practices for addressing common issues that leaders face when communicating with board members

Notes

Estimated time to complete: 3 hours

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours. Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.