Courses

This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations.

  6 Hours     PDF Certificate     Access: 90 Days

In this simulation, you've been named the project manager on a new product development project at HealthMax Software.

  10 Hours     PDF Certificate     Access: 180 Days

How Can I Help You? Customer Service Best Practices explores best practices in providing customer service.

  1 Hours     PDF Certificate     Access: 90 Days

Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others."

  3 Hours     PDF Certificate     Access: 90 Days

Interviewing may seem simple. If it is done correctly, then there are positive rewards for the people in the process as well as for the organization. However, if not done correctly, then there can be significant consequences for your company or organization

  1 Hour      PDF Certificate

Financial statements can look intimidating and, as a non-financial manager, you may feel like ascertaining the right conclusion from a financial statement is like finding a needle in a haystack.

  3 Hours     PDF Certificate     Access: 90 Days

Understanding what the numbers say about the health of your nonprofit is critical to being able to manage the organization successfully.

  3 Hours     PDF Certificate     Access: 90 Days

Proper management of human resources is vital for creating and sustaining a skilled and engaged workforce, developing a positive business culture, and generating a competitive advantage.

  3 Hours     PDF Certificate     Access: 90 Days

The people who make up your business are among your most valuable assets. Proper management of those human resources is critical for creating and sustaining a skilled and engaged workforce, developing a positive business culture, and generating a competitive advantage.

  3 Hours     PDF Certificate     Access: 90 Days

When faced with a crisis, such as a natural disaster, terrorist attack, or pandemic disease, organizations must consider the safety and wellbeing of their employees.

  3 Hours     PDF Certificate     Access: 90 Days

While diversity and inclusion are popular topics in the media and for many progressive organizations, the concepts of diversity and inclusion can be slippery and elusive.

  1.5 Hours     PDF Certificate     Access: 90 Days

We live in a time where "alternative" work arrangements are becoming more and more the norm.

  1.5 Hours     PDF Certificate     Access: 90 Days

Recruiting multi-generational employees is crucial in a world where more individuals are putting off retirement and making later-in-life career changes.

  1.5 Hours     PDF Certificate     Access: 90 Days

Recruiting multi-generational employees is crucial in a world where more individuals are putting off retirement and making later-in-life career changes.

  1.5 Hours     PDF Certificate     Access: 90 Days

Human resources professionals are charged with supporting the success of their organizations in ways that are ethical and socially responsible.

  15 Hours     PDF Certificate     Access: 365 Days

Why do ethical people commit unethical acts?

  1.5 Hours     PDF Certificate     Access: 90 Days

Because it is the driving force behind economic organizations worldwide, capitalism is a term that business leaders, executives, and employees should know well.

  1.5 Hours     PDF Certificate     Access: 90 Days

There are certain ethical challenges that employees and organizations are likely to face.

  1.5 Hours     PDF Certificate     Access: 90 Days

Corporations have a fiduciary responsibility to produce profits for shareholders, but people increasingly believe that corporations have other responsibilities as well.

  1.5 Hours     PDF Certificate     Access: 90 Days

This course provides an introduction to business ethics, laying a foundation for how the study of right and wrong can (and should) shape the way organizations conduct business.

  1.5 Hours     PDF Certificate     Access: 90 Days

Business leaders, managers, and staff at all levels of an organization will face decisions in their pursuit of moving the business forward—however, some decisions may be easier to navigate than others.

  1.5 Hours     PDF Certificate     Access: 90 Days

Due in large part to advancements in technology, transportation, and trade, businesses now operate in an ever-expanding global economy, where communities and countries rely on one another to buy and sell needed goods and services.

  1.5 Hours     PDF Certificate     Access: 90 Days

Among the more important ethical obligations of organizations are those that involve the health, safety, and fair treatment of employees.

  1.5 Hours     PDF Certificate     Access: 90 Days

Everyone knows that leadership is important in business ethics, but what kind of characteristics does an effective ethical leader have?

  1.5 Hours     PDF Certificate     Access: 90 Days

Ethical dilemmas confront those in business with the fundamental question: "What's the right thing to do?"

  1.5 Hours     PDF Certificate     Access: 90 Days

Employers are looking for ways to attract and retain top employees.

  1.5 Hours     PDF Certificate     Access: 90 Days

Successful businesses and organizations rely on workers to perform daily tasks and to keep things running smoothly.

  1.5 Hours     PDF Certificate     Access: 90 Days

Conflict is inevitable in every workplace environment but can typically be resolved with strong leadership and interpersonal communication skills.

  1.5 Hours     PDF Certificate     Access: 90 Days

Medical marijuana is legal in more than half the states and the District of Columbia (D.C.), and the recreational use of marijuana is legal in many.

  1.5 Hours     PDF Certificate     Access: 90 Days

The Equal Pay Act was passed in 1963, yet a 2020 report by hired.com found that 63 percent of men receive higher salaries than women performing the same job.

  1.5 Hours     PDF Certificate     Access: 90 Days